Out with the Old, In with the Delicious
As part of the Emergency Room expansion project at LGH, the kitchen, dining and retail facilities needed to be relocated. At the outset, the VBD team knew they wanted to push the boundaries of hospital dining and needed to complete a full evaluation of the existing program in order to deliver a top-notch experience.
Experiential Design In Action
Working alongside leadership we explored relocation strategies and developed multiple options that would alleviate pressure on patient service lines that would be in use during construction. The answer was to design a temporary servery on a different floor that would use technology, like mobile ordering, to maximize efficiency.
Revolutionizing Hospital Dining
We wanted to create a welcoming space for staff and patients to dine at Lancaster General Hospital. With the help of new technology, we were able to streamline the ordering and payment process, making it easier and more convenient for everyone. Now, staff and patients can enjoy a delicious meal without having to wait in long lines or deal with complicated ordering procedures. Whether you're grabbing a quick snack or sitting down for a full meal, we've got you covered at Lancaster General!
